FAQ – What is my renewal status?
How do I know when my account will renew/expire?
In general, TradeStops subscriptions are annual. However, trial periods may be shorter. You can review your renewal date by logging into your TradeStops account and taking the following steps:
- Click your name, and click “Upgrade.”
- Your current package and terms are located under “Current Subscription”.
TradeStops will notify you by email one month before your subscription expires to remind you of your upcoming renewal.
If you have any questions concerning your account, please feel free to contact the TradeStops Support Team by calling (866) 385-2076, Monday-Friday from 9:00am-5:00pm Eastern.
How can I renew my account if my auto renewal payment failed?
If your payment fails when you are billed for your renewal, you can contact our TradeStops Support Team at (866) 385-2076. A renewal payment will be taken, and your billing and credit card information updated at that time.