Our emails can get marked as spam.

First, check your spam folder. If you still don’t see our emails, you may need to add us to your “whitelist.”

Simply add the following email addresses to the address book in your email account.
  • support@tradesmith.zendesk.com
  • ceo@exct.tradestops.com
  • services@exct.tradestops.com
  • services@tradestops.com
  • order@exct.tradestops.com
  • portfolio@exct.tradestops.com.

If you’re still having problems receiving our emails, contact our customer service center at 866-385-2076 from 9:00am-5:00pm Eastern for assistance. 

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