FAQ – How can I get help if I have a question or issue with my TradeStops account?
Use our numerous resources
We provide a variety of resources in our Knowledge Base.
There is also a “Chat” tool in the program that connects you with a live agent. Just click Chat. It is in the bottom right corner of your program.
For live support, contact the TradeStops Support Team by calling (866) 385-2076. We are here to help you!
Our normal operating hours are Monday through Friday from 9 a.m. to 5 p.m. Eastern (except holidays). If you call outside of our business hours, your call will usually be returned within the next business day.
You may also click the “Submit a Request” form from the Contact Us page.
If you prefer to contact us by email, submit a request for help by emailing [email protected]
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